Hi, I'm Dawn Elizabeth. I partner with organizations to develop meaningful learning experiences that educate, improve performance, and influence culture across a wide range of disciplines and industries. Each project is built with care, ensuring every detail aligns with the unique needs of the learner.

By leveraging innovative technologies and applying a deep understanding of educational principles, I create engaging and impactful learning experiences. Solutions range from e-learning courses and microlearning to instructor-led training and instructional design. 

Designs are tailored to achieve optimal outcomes, equipping learners with the knowledge and skills they need to succeed. Check out my portfolio to view sample projects or click the links below.

Ready to transform your learning programs? Contact me to start building meaningful & elegant designs today!

This engaging training course dives deep into the principles of customer centricity, teaching participants how to attract new customers and how to fosters loyalty in an existing base.

Explore powerful techniques like the HEARD Technique—an actionable framework for active listening which enables participants to truly understand and meet customers' needs. Through practical scenarios and expert insights, participants gain the skills to create unforgettable customer experiences which drive growth and retention.

Stand out in today's competitive market by mastering the skills that turn satisfied customers into passionate advocates. Contact Dawn Elizabeth today to discuss how your learning initiatives can achieve meaningful results and lasting customer relationships.